"Thank You" for such wonderful customer service ...
I would like to take a moment to say "Thank You" for such wonderful customer service that you gave me! The knowledge and education you gave me was greatly appreciated too.
Your time that you spent with me and your patience was very much appreciated while I tried to decide which rug I was going to choose.
Finding the right piece for our house was truly a daunting task and you made it so much easier. I felt like your selection was the best that I had seen in TX where I live and in CA when we were there visiting. The piece we chose is definitely a piece of art and we will pass it on for generations. It is beautiful and "Thank YOU" again!
Roxanne K., Texas
"We are fully satisfied with our mutual business relationship and would definitely recommend Rug Firm..."
"We are the largest Persian carpet retail chain in mainland China. We have been working with Rug Firm (a branch of Binazir Co.) for the past 10 years importing Persian rugs to China. This company was first introduced to us by Chamber of Commerce and ended up being our major supplier of old and traditional, as well as new and modern rugs for our ten branches in China including three in Shanghai, two in Beijing, and one in Shenyang, two in Suzhou, one in Wuhan and one in Chendu. We have been able to grow rapidly and gain a positive reputation since we started this business by selling good quality rugs to our customers at affordable prices. We are fully satisfied with our mutual business relationship and would definitely recommend Rug Firm to any company looking for large quantities of rugs or any individual interested in a single piece for their home."
Harry Qin-President, Silk Road Oriental Rugs
No. 320 Dongfeng Rd., Xichuan City, Henan Province
"We give our best recommendation in regards with doing business, both as companies and individuals with Rug Firm."
Munkholm family owns two carpet companies in Denmark: Belle Kunst and Horsens Art Gallery. We give our best and warmest recommendation to others, in regards with doing business, both as companies and individuals with “Rug Firm”.
We have, since January of 1977, imported Persian rugs from "Binazir Co.”, of which Rug Firm is the U.S. branch, without any problems whatsoever. We still have the best friendship and business relations.
Also, when they opened their branch "Saghatchi GmbH" in Hamburg Free Port, we started to import Persian carpets from them and got a super service.
We are specialized in Persian carpets. Our customers are interested in all types of carpets: modern, old and traditional. Binazir Co. and all its branches are very good at finding the right pieces at the right prices. We believe that seamlessly collaboration in 32 years speaks very clearly about the trust between our two families in two generations. We wish the best for "Rug Firm".
Hanne and Henning Munkholm, Belle Kunst
8700 Horsens, Denmark
"... if ever i will have any requirement for our future projects, will never hesitate to contact you immediately knowing well that you will provide us always with the best support and professional services ..."
... during browsing the net for a Persian carpet design images, and i saw your great selection and the great variety in it, and i was interested to contact you, and the way my mail was replied and followed from your side it was perfect and very professional, and to be honest if ever i will have any requirement for our future projects, will never hesitate to contact you immediately knowing well that you will provide us always with the best support and professional services, it was great to deal together and hope for the future will have bigger chance to deal together.
Senior Interior Design
ALCAT Contracting Co.
P.O. Box 681, Doha - Qatar
Ph: +974 44434241 | Fax: +974 44412872
"Please continue to carry such high quality products"
I enjoyed the beauty of the Bukhara rug purchased from you. The colors are exquisite. I decided to buy 2 Tabriz and 1 Shiraz kilim. Please continue to carry such high quality products. Viewing a fine Persian is like viewing a Mona Lisa.
"I purchased one of your rugs as a gift ..."
I purchased one of your rugs as a gift for some family friends here in New York and they were taken by the quality and craftsmanship that have gone into creating such a fine and authentic persian carpet.
"Working with Rug Firm made our purchase of this rug a pleasure"
We are very pleased with the beautiful Persian rug that we purchased through Rug Firm, to use under our new square shaped altar in our 100+ year old church. We recently installed a new oak, hardwood floor in our sanctuary, and were looking for a rug to use under the new altar. We wanted to provide an accent to the altar and help draw worshippers' attention to this sacred spot in our Sanctuary. At the same time, we wanted the rug to compliment both the new oak floor and the beautiful new altar.
The square shape of the rug we purchased is a perfect fit with our altar and enhances the beauty of the entire Sanctuary. It helps make our Sanctuary a very special place for our religious services. All our parishioners are very pleased with the new Persian rug and agree it is beautiful, and a perfect fit. Rug Firm was the only supplier we found that provided a selection of square shaped Persian rugs.
Working with Rug Firm made our purchase of this rug a pleasure! The service was excellent, the person we dealt with was very helpful, and the timely delivery, via Fed X, was flawless.
We would recommend dealing with Rug Firm to anyone interested to buy a quality Persian rug.
St Mary's Catholic Church
Kansasville (Dover Township), Wisconsin
"Thanks for such a high quality product"
I am really thrilled with my new Persian Rug. It is more than I had hoped for! The colors are vibrant and the weave superb. The picture on the internet was accurate. I couldn't be happier!! Thanks for such a high quality product.
"Quality A+ and Service A+"
"We love our round rug in our office. We tried several different rugs in this unusual space. Nothing compared to the quality of the rugs at rug firm. Rug Firm worked with us to find the perfect rug including returning the first rug which was too small without any hassle and effectively communicated with us to find the perfect one. They even searched their inventory to present us with all options that matched our parameters. They were just outstanding in this regard. What else can I say...Quality A+ and Service A+."
"I am very pleased with my rug"
I have received my rug in excellent condition and would like to tell you that I am very pleased with it. It is a very beautiful and unique rug, and the colors and design are perfect for my room. It is exactly what I was looking for.
"I will recommend you to others without hesitation"
The pure silk Qom rug came yesterday (lightning fast shipping) and it is beautiful! It is my favorite rug now in the house and I thank you for calling me back and answering all my questions before I purchased it. I was so nervous spending so much money on just internet pictures, but I am so satisfied--I will recommend you to others without hesitation. thanks again! Sincerely,
Dana M. S.
"I'm very pleased with ...."
The rug arrived today. I'm very pleased with it. Thank you for the service and excellent quality of the product.
"Your company will surely thrive with this type of customer satisfaction ...."
My sincere thanks for the professionalism, and timely manner in which you handled my appraisal. Your company will surely thrive with this type of customer satisfaction driving it forward. If, and when the opportunity arises for me to recommend your company to others, be sure, I will do so with rave reviews. Being a native born and raised Southern Californian myself, I have many friends and family in your area.